Terms of service

πŸ“œ Terms of Service – Fatima Clothes Shop

Welcome to Fatima Clothes Shop. By accessing our website or making a purchase, you agree to comply with the following Terms of Service. Please read them carefully to understand your rights and responsibilities as a customer.

1. πŸ“ General Information

Fatima Clothes Shop is a Pakistan-based fashion brand offering high-quality women’s clothing. These terms govern your use of our website and apply to all purchases made through our platform.

2. πŸ‘€ Eligibility & Use of Services

By using our services, you confirm that:

  • You are 18 years or older, or accessing under the supervision of a parent/guardian.

  • You will use the website only for lawful shopping purposes.

3. πŸ“¦ Product Descriptions & Availability

We aim to display all products as accurately as possible:

  • Product colors may vary slightly due to lighting and screen resolution.

  • All prices and product details are subject to change without notice.

  • We reserve the right to correct any errors or update information at any time.

4. πŸ›’ Order Acceptance & Cancellation

  • Your order is confirmed once payment is successfully received.

  • We may cancel an order due to stock unavailability, pricing errors, or suspected fraudulent activity.

  • You may request cancellation before your order has been shipped by contacting us promptly.

5. πŸ’³ Pricing & Payments

  • All prices are in PKR (Pakistani Rupees).

  • We accept Cash on Delivery (COD), Bank Transfer, JazzCash, and Easypaisa.

  • Pricing is subject to change without prior notice.

6. πŸ” Returns & Refunds

Please review our Return & Refund Policy for full details. Only eligible items can be returned or exchanged under the stated conditions.

7. 🚚 Shipping & Delivery

  • Orders are processed and dispatched within 1–3 working days.

  • Standard delivery time is 3–7 business days within Pakistan.

  • Delivery delays may occur due to weather, public holidays, or courier disruptions.

8. ⚠️ Limitation of Liability

Fatima Clothes Shop shall not be held responsible for:

  • Any damage due to misuse of products

  • Delivery delays caused by third-party couriers

  • Issues due to incorrect order details provided by the customer

9. πŸ”’ Privacy & Data Protection

We respect your privacy.

  • Your data is used solely for order processing and communication.

  • We do not sell or share your personal information with third parties.

(For more, please review our full Privacy Policy.)

10. πŸ“ž Contact Us

For any concerns or inquiries regarding these Terms: